Onondaga County Department of Emergency Communications hiring Public Safety Telecommunicator in Syracuse, NY | LinkedIn (2024)

ONONDAGA COUNTY CIVIL SERVICE EXAMINATION ANNOUNCEMENT DEPARTMENT OF PERSONNEL John H. Mulroy Civic Center 421 Montgomery St 13th Fl Syracuse NY 13202 (315) 435-3537 - Web Site www.ongov.net ALL APPLICATIONS MUST BE FILED WITH THE ONONDAGA COUNTY PERSONNEL DEPARTMENT AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER $15.00 Non-Refundable Application Fee. Application Deadline 12/12/2023. Exam Date 01/27/2024. You are, therefore, urged to carefully compare your qualifications with the requirements for admission and file only for those examinations for which you are clearly qualified. Payable by check or money order to: “Chief Fiscal Officer,” or by VISA, MC or Discover. Cash will be accepted only if paying in person. (Onondaga County CSEA Members: $10 promotional application fee.) SALARY AND VACANCIES: Changing conditions may make it necessary to certify for vacancies at higher or lower salaries than those announced. The title currently exists in the following department: Onondaga County – Emergency Communications $49,419-$54,458. The resulting open competitive eligible list will be used to fill vacancies in any jurisdiction where the title exists. DUTIES: The work involves responsibility for answering emergency and non-emergency calls for police, fire and emergency medical services and relaying information to dispatch staff. Under the general supervision of a Public Safety Shift Supervisor, an employee in this class operates telephone communications equipment and inputs data into computer-aided dispatch systems utilizing a QWERTY style computer keyboard and provides emergency medical services pre-arrival instructions as required. Does related work as required. RESIDENCE REQUIREMENT: OPEN COMPETITIVE examination candidates must have resided in the United States of America or one of its territories for not less than one (1) month immediately preceding the date of exam. Preference in appointment may be given to local residents. Appointments to positions in some municipalities are subject to residence requirements pursuant to local laws. MINIMUM QUALIFICATIONS: On the date of examination, candidates must meet the following requirements: OPEN COMPETITIVE QUALIFICATIONS: None. SPECIAL NECESSARY REQUIREMENTS: Education: At time of appointment, candidates must be high school graduates or holders of a high school equivalency diploma issued by an education department of any of the states of the United States or holders of a comparable diploma issued by any territory, commonwealth, or possession of the United States or by the Canal Zone or holders of a report from the United States Armed Forces certifying successful completion of the tests related to general education development, high school level. SPECIAL NECESSARY REQUIREMENT: Successful completion of a course and certification for Emergency Medical Dispatch (EMD) during the employee's probationary period. PUBLIC SAFETY TELECOMMUNICATOR Open Competitive Exam #86039 use application form #p-200 (Open to the Public) Published 10/24/2023 Application Deadline 12/12/2023 Office Hours M-F 8 a.m. - 4 p.m. Exam Date 01/27/2024. THIS IS A TWO-PART EXAMINATION: The written test will be designed to test for knowledge, skills and/or abilities in the following areas: Coding/decoding information These questions test for the ability to follow a set of coding rules. Some questions will require you to code information by converting certain information into letters or numbers. Other questions will require you to decode information by determining if the information that has already been converted into letters or numbers is correct. Complete directions will be provided; no previous knowledge of or training in any coding system is required. Name and number checking These questions test for the ability to distinguish between sets of words, letters, and/or numbers that are almost exactly alike. Material is usually presented in two or three columns, and you will have to determine how the entry in the first column compares with the entry in the second column and possibly the third. You will be instructed to mark your answers according to a designated code provided in the directions. Understanding and interpreting written material These questions test for the ability to understand and interpret written material. You will be presented with brief reading passages and will be asked questions about the passages. You should base your answers to the questions only on what is presented in the passages and not on what you may happen to know about the topic. Following directions (maps) These questions test your ability to follow physical/geographic directions using street maps or building maps. You will have to read and understand a set of directions and then use them on a simple map. Retaining and comprehending spoken information from calls for emergency services These questions test for your ability to retain specific information that is heard in calls for emergency service, such as a street address, or to comprehend spoken information from emergency service calls, such as determining the location of a site in relation to landmarks. Simulated 911 calls will be played on audio CD. Immediately following each call, candidates are given audio instructions identifying which questions they are to answer within the test booklet. The questions that candidates are directed to answer for each simulated call will not be in sequential order. Candidates will need to retain and comprehend the information and instruction provided in this portion of the test to respond appropriately to the questions asked and to determine which questions to answer. The time allotted to answer these questions will be limited. At the end of each answer period, the CD will automatically play the next call. Note paper will be provided. Candidates will be permitted to take notes and to refer to them when answering the questions. TEST GUIDE: The New York State Department of Civil Service has not prepared a test guide for this examination. However, candidates may find information in the publication 'General Guide to Written Tests' helpful in preparing for this test. This publication is available on line at: http://www.cs.ny.gov/testing/testguides.cfm. CALCULATORS: Unless otherwise notified, candidates are ALLOWED to use quiet, hand-held, solar or battery powered calculators. Devices with typewriter keyboards, ‘Spell Checkers,’ ‘Personal Digital Assistants,’ ‘Address Books,’ ‘Language Translators,’ ‘Dictionaries,’ or any similar devices are prohibited. You may not bring books or other reference materials. You may not bring cellular phones, beepers, pagers, or headphones. APPLICATION INSTRUCTIONS: Applications and credit card payment forms may be obtained in person from the Onondaga County Department of Personnel, by mail (include a self-addressed, stamped envelope) or downloaded at www.ongov.net/employment/document_center APPLICATION FEE: Although a separate application is required for each examination number, candidates applying for more than one examination may pay all fees with a single check/money order or credit card form. . FEE WAIVER: A waiver of application fee will be allowed if you are unemployed and primarily responsible for support of a household. In addition, a waiver of application fee will be allowed if you are determined eligible for Medicaid, or receiving Supplemental Security Income payments (SSI); or Public Assistance (Temporary Assistance for Needy Families/Family Assistance of Safety Net Assistance); or are receiving Foster Care or are certified Workforce Investment Act eligible through a State or local service agency. A waiver of application fee will also be allowed if you are an Onondaga County resident and have honorably served or are now honorably serving in the Armed Forces, National Guard or Reserves (attach DD214, NGB-22, or current DD2-Military ID card or a Statement of Honorable Service from Unit to completed “Application Fee Waiver Request and Certification” form). All claims for application fee waiver are subject to verification. If you can verify eligibility for application fee waiver, complete an “Application Fee Waiver Request and Certification” form and submit it with your application. Application Fee Waiver Request and Certification forms are available in person from the Onondaga County Department of Personnel or downloaded at www.ongov.net/employment/document_center. EXAM INFORMATION: EXAM NOTICE: Candidates found eligible will be notified when and where to appear for examination. If you have not received notice of the examination location three (3) days prior to the examination, contact the Examination Unit at 435-3537. If an application is disapproved, due notice will be sent. Reasons for disapproval may be discussed with the reviewer. FOR EMERGENCY CANCELLATION OF EXAMINATIONS TUNE TO: WIXT NEWS CHANNEL 9, WTVH NEWS CHANNEL 5, NEWS 10 NOW or any Clear Channel Radio Station.